Frequently Asked Questions

Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping details and complete your payment.

We accept major credit cards (Visa, Mastercard, American Express) and other secure payment methods via our payment provider. All transactions are encrypted for your safety.

Orders are processed quickly. If you need to change or cancel your order, please contact us at lankavarasto.info@gmail.com immediately. Once an order reaches the "Processing" or "Shipped" status, it can no longer be modified.

Once your order has been shipped, you will receive an email with a tracking number. You can use this number on the carrier's website (e.g., Posti) to see the real-time status of your delivery.

Delivery within Finland usually takes 2–4 business days. International shipping times vary by destination. Please refer to our Terms of Delivery for more details.

Yes, we ship to many countries worldwide. Shipping costs and estimated delivery times will be calculated automatically at checkout based on your location.

We offer a 14-day return policy for unused items in their original packaging. Please note that customers are responsible for return shipping costs unless the item is defective.

To initiate a return, please email us at lankavarasto.info@gmail.com with your Order Number and full name. We will provide you with the necessary instructions for the return shipment.

Refunds are typically processed within 14 days of us receiving your returned items or proof of shipment. The refund will be issued to the original payment method used.

We strive to display product colors as accurately as possible. However, due to differences in monitor settings, actual colors may vary slightly from what you see on your screen.

Please contact us immediately at lankavarasto.info@gmail.com with your Order Number and photos of the damage. We will resolve the issue as quickly as possible.